Introduction

E Loyal Ltd proudly operates this website. Throughout these terms and conditions, the terms “we”, “us”, and “our” represent E Loyal. Our site, curated with meticulous care, offers a wealth of information, tools, and services. However, accessing and using our platform requires your adherence to our established terms, conditions, and policies.


Your engagement with our site, whether it's browsing or making a purchase, means you agree to our “Service”. By doing so, you agree to be bound by our “Terms of Service” or “Terms”. These terms universally apply, encompassing all users: browsers, purchasers, content contributors, and all other visitors.


In our dedication to transparency and clarity, we`ve laid out the following terms and conditions. Engaging with any part of our site signifies your acceptance of these Terms. If you resonate with any term as disagreeable, we kindly ask that you refrain from using our platform. If you view these Terms of Service as an offer, acceptance is exclusively based on these conditions.


We'd like to highlight that any new features or tools integrated into our store will also fall under these Terms of Service. We urge you to periodically revisit this section to stay updated with any modifications. Note that we reserve the right to update these Terms. Continuing to engage with our site after any updates signifies your acceptance of these changes.


For smooth e-commerce functionality, we've collaborated with Shopify Inc., a reputable platform that aids us in presenting our products and services to you efficiently.

1. User Eligibility and Conduct

By accepting these Terms of Service, you confirm that you have attained the age of majority in your place of residence. If you are not of majority age but are using this site, it indicates that you have obtained consent from a guardian or parent. Moreover, if you are of the age of majority, it implies that you've permitted any minors under your care to access this site.


It is imperative that our products are not used for any illicit or unauthorised activities. Additionally, when utilising our Service, ensure you adhere to all local laws and regulations, particularly those pertaining to copyrights.
You are strictly prohibited from introducing any malicious software, including viruses or any other harmful codes, to our platform.


Non-compliance with any of these Terms will lead to the immediate discontinuation of the Services provided to you.

2. Terms of Use

We hold the discretion to decline service to any individual at any given moment, without obligation to provide a reason.


Please be aware that any information you provide, excluding your credit card details, might be transferred in an unencrypted manner. This could entail data relay across diverse networks and necessary adjustments to meet the technical prerequisites of affiliated networks or devices. However, rest assured, that credit card data is consistently encrypted when transmitted across networks.


You are explicitly prohibited from copying, selling, or using any aspect of the Service or any content accessible through our website, without our direct written consent.


The titles in this agreement are provided merely for readability and hold no bearing on the interpretation or enforcement of these Terms.

3. Information Reliability and Updates

While we strive for accuracy, we cannot guarantee that all information on this site is up-to-date, complete, or accurate. The content provided here is primarily for general knowledge. Before making any decisions based on this content, we advise consulting more precise and current information sources. Using our site's information is entirely at your discretion and risk.


Although our site may feature historical data, it's essential to understand that such information might not reflect current conditions. It's presented merely for contextual reference. We may revise the site's content whenever we see fit, and while we aim to keep our information current, we're under no obligation to provide updates. As a user, you're encouraged to frequently check our site for any changes or updates.

4. Adjustments to Services and Pricing

Please note that our product prices can be adjusted without prior notification. Additionally, we maintain the right to alter, suspend, or cease our Service or its specific elements at any moment and without prior notice. Our company will not be accountable to you or any third party for any changes in pricing, alterations to the Service, or its discontinuation.

5. Online Exclusives & Product Details

Some of our products or services are exclusively available on our website, and they might come in limited quantities. Returns or exchanges for these items adhere to our Return Policy.


While we strive to accurately depict our product's colors and images in our online store, we can't guarantee that what you see on your monitor will perfectly match the actual product.


We hold the right to determine the availability and limit the sale of our products or services to any individual, location, or jurisdiction. This determination can be made on a per-case basis. We also have the authority to set limits on product quantities and to change product descriptions or prices without prior notice. Moreover, we can decide to discontinue any product when deemed necessary. Any promotional offer related to any product or service can be invalidated where it's not permissible by law.


Lastly, while we take pride in our offerings, we can't assure you that every product or service will always align with your expectations. Similarly, while we aim for flawless service, we can't guarantee that the platform will be free of errors.

6. Order Management & Account Details

We maintain the right to decline any order you submit. At our discretion, we may adjust or cancel the number of items bought per individual, household, or per order. Such adjustments could apply to orders from the same account, those made with identical credit cards, or orders sharing a billing or shipping address. Should we alter or cancel your order, we'll strive to inform you using the email, billing address, or phone number you provided during the order placement.It's essential that you ensure the accuracy and completeness of your account and purchase details. We trust you to keep your account data, including your email and credit card information, up to date to enable smooth transactions and necessary communications.
For comprehensive information on returns, kindly refer to our Refund Policy.

7. Third Party Tools & External Resources

We may grant you access to tools and resources developed by third parties. It's crucial to note that our oversight, control, and influence over these external tools and linked resources are limited.


When using these third-party tools or navigating to external links featured on our platform, you're doing so with the understanding that they come "as is" and "subject to availability". We make no guarantees regarding their accuracy, content, or quality. As such, we won't be held accountable for any outcomes, challenges, or damages arising from your interactions with these external entities.


Prior to utilising any third-party tools or visiting linked websites, we strongly advise you to familiarise yourself with their terms and policies. Always ensure you're comfortable with these before proceeding. Any future tools or services we introduce on our platform will also adhere to our Terms of Service. For any concerns related to third-party offerings or resources, we recommend directing your inquiries to the respective third-party providers.

8. Engagement & Contributions

Whenever you choose to share insights, ideas, proposals, or any other form of feedback with us, whether prompted by us or initiated by you, and regardless of the medium of submission (online, email, post, etc.) you grant us the unfettered right to adapt, reproduce, publicize, disseminate, and employ such feedback across any channel. We don’t guarantee that we will hold any feedback in confidence, compensate you for your feedback, or provide individual responses to any submitted feedback.


We reserve the right to monitor, edit, or delete content, especially if we find it inappropriate or in violation of our Terms. Please ensure your submissions do not infringe upon third-party rights, including copyrights and trademarks. Your contributions should be free of any harmful elements, such as malware.

Misrepresentation or impersonation is strictly prohibited. It's your responsibility to ensure the truthfulness and accuracy of your feedback. We won't be held responsible for user-generated submissions, whether they're from you or other parties.

9. Data Privacy & Protection

Your provision of personal data to us is treated with the utmost seriousness and is guided by our comprehensive Privacy Policy. We prioritize the safeguarding of your information, ensuring it aligns with best practices and stringent data protection standards. For a deeper understanding of how we handle and protect your personal details, we strongly encourage you to review our Privacy Policy.

10. Content Accuracy & Updates

At times, our platform, or the services we offer may contain unintended inaccuracies, typographical errors, or missing information, especially concerning product details, pricing, promotions, offers, shipping costs, transit durations, and product availability. We hold the discretion to rectify these inaccuracies, errors, or omissions, and to update or modify information or cancel orders impacted by incorrect data, even after an order has been placed.
We don't commit to routinely updating or clarifying data in our service or on affiliated websites unless mandated by legal regulations. The absence of a specific update or modification date should not be interpreted as a guarantee that all content on our platform or related websites has been updated or remains current.

11. Restrictions on Usage

In line with our Terms of Service, we have identified specific limitations on how you can use our site and its content. It is forbidden to:

  • Use our platform for illegal activities or encourage such actions.
  • Disregard or infringe on local, state, provincial, federal, or international rules, regulations, and laws.
  • Infringe on our intellectual property rights or those of others.
  • Engage in behaviours that harass, intimidate, defame, or discriminate against any individual based on their gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • Provide information that is deceptive or untrue.
  • Introduce viruses or malicious code that might disrupt the functionality of our service, affiliated websites, or the broader internet.
  • Extract or monitor others' personal data.
  • Engage in spamming, phishing, or any deceptive online activities.
  • Use the site for purposes deemed obscene or unethical.
  • Bypass or attempt to breach any security measures of our platform, affiliated sites, or the broader online community.

Should you fail to abide by these restrictions, we have the authority to end your access to our service and any affiliated websites.

12. Service Terms & Liability Boundaries

While we strive for excellence, we cannot assure you that your experience with our service will be without interruptions, delays, security lapses, or devoid of errors.


The outcomes derived from our service might not always be precise or dependable.


Be aware that occasionally, we might pause our service for undefined spans or conclude it altogether without prior notification.


It's crucial to understand that any interactions with our service, or any inability to do so, fall entirely under your discretion. All products and services offered via our platform are presented "in their current state" and "based on availability," devoid of any explicit or implied guarantees, including, but not limited to, implied assurances related to quality, suitability for specific usages, longevity, and non-violation of rights.


Under no circumstances, including negligence, will "E loyal", our board members, staff, associates, representatives, suppliers, or licensors be accountable for any damages, losses, or claims, be they direct or indirect, incidental, or consequential, such as loss of profits, data, or other intangibles. This applies even when such potential damages have been communicated to us, and whether they stem from your interactions with our service, products acquired via our platform, or any related concerns. Some regions might not permit certain liability limitations; hence, within those areas, our liability will align with the legal stipulations.
By continuing to use our platform and services, you are agreeing to our use of cookies as described in this section. If you have questions or need further clarification about our use of cookies, please reach out to our support team at info@eloyal.co.uk.

13. Responsibilities & Agreement Terms

13.1 Indemnification

You commit to defend, indemnify, and protect E Loyal, as well as our associated entities, officers, directors, agents, contractors, and employees, from any third-party claims, damages, or costs (including legal fees) arising from your breach of these Terms, associated documents, infringements of laws, or third-party rights.

13.2 Enforceability

In case any provision of these Terms is deemed invalid or unenforceable by law, such provision will be separated, not affecting the remaining provisions' validity. All other provisions remain enforceable to the full extent permissible by law.

13.3 Agreement Termination

These Terms are in effect until terminated by either party. You can conclude this agreement at any time by informing us of your decision to stop using our services or by discontinuing your use of our site. If we believe you've breached any terms, we retain the right to terminate this agreement without notice. Following termination, all obligations and responsibilities accumulated before the termination date remain. In such cases, we may limit or prohibit your access to our services, entirely or partially. By adhering to these terms, you agree to safeguard and indemnify E Loyal against potential claims or damages arising from your actions. Every provision is essential, and if one isn't applicable, the rest still stand. This agreement endures until either party terminates it, yet obligations accrued beforehand continue to exist. Breaching terms can lead to service restrictions or agreement termination.

14. Binding Agreement

Our choice not to assert or exercise a specific right or provision within these Terms of Service does not waive our entitlement to it. These Terms of Service, together with any policies or operational guidelines we set forth on this platform or concerning the Service, signify the complete agreement and comprehension between you and E Loyal. This agreement guides your use of the Service and replaces all earlier or simultaneous understandings, communications, and proposals, regardless of being verbal or written, between you and E Loyal. This includes any preceding iterations of the Terms of Service.


Should any ambiguity arise in interpreting these Terms of Service, such ambiguity will not be used to disadvantage the party that drafted them.

15. Legal Standards & Laws

Our Terms of Service align with the legal norms of the United Kingdom. If you identify any discrepancies relative to your jurisdiction's legal standards, please share your insights with us.


While we strive for compliance, your decision to use our services is personal. In case of legal ambiguities or disputes, these terms will be interpreted under the laws of the United Kingdom.

16. Updates & Modifications to Terms

This page will always house the most recent iteration of our Terms of Service.We hold the authority to modify or revise these Terms of Service whenever necessary. We encourage you to regularly visit our website to stay informed about any changes. By continuing to use our website or services after any updates are made, you agree to the updated terms.

17. Connect With Us on Queries

For any clarity or inquiries related to our Terms of Service, please reach out to us directly at info@eloyal.co.uk.